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FAQ

Are Your Products Food Safe

Yes. Our pottery is designed to be oven, microwave, dishwasher, and food safe unless noted otherwise. Please refer to the specific product details for any exceptions. Enjoy using our pottery with confidence!

Do You Accept Custom Orders

Custom orders are only accepted at certain times of the year (other than those listed on the website) and with a 50% deposit and the understanding that these projects take a minimum of 6 weeks to be completed..

Do you give refunds? For Products? Classes?

Unfortunately no however exchanges and/or a store credit can is available.

CLASSES.

Cancellation: 10 or more days prior to the start date of the first class (100% credit applied to future class). Cancellation less than 10 days before the first class starts is not eligible for credit.

What if we hate the finished piece we made?

We are sorry that you're not completely happy with what you created. We believe that the class is as much about embracing creativity, having fun, and discovering beauty in the process as it is about the final product. We hope you'll appreciate the experience and the effort involved. Our policy does not allow for refunds on completed projects.